Meet The Team – Ricky, Digicall Assist, Shift Supervisor
Meet Ritwik, better known as “Ricky” to his team mates, one of Digicall Assist’s Shift Supervisors. Ricky is a highly valued member of the team, who can be counted...
Leading Fleet Management Firm ORIX Australia Chooses Digicall Assist for Roadside
Leading fleet management supplier ORIX Australia have recently appointed Digicall Assist as their Roadside Assistance provider joining an already strong stable of fleet-based clients. Digicall Assist will begin providing...
Meet The Team – Andrew, Digicall Assist, Customer Service Consultant
Meet Andrew, one of Digicall Assist’s knowledgeable and friendly Customer Service Consultants. Andrew’s flourished in his role, transitioning from life as a mechanic working in an auto workshop to...
Digicall Assist Taking Real Climate Action with Greenfleet
Digicall Assist recently celebrated their successful partnership with Carbon Offset provider, Greenfleet, attending and participating in a tree planting expedition. Greenfleet is Australia’s most respected source of biodiverse carbon...
Meet The Team – Annaleise, Digicall Assist Shift Supervisor
Meet Annaleise, one of Digicall Assist’s Shift Supervisors and a rising star in our team. Annaleise was quickly recognised as a very caring person who would be great at...
Digicall Assist Partners With Ethical Insurer, Huddle
Innovative and ethical Insurance provider Huddle, recently appointed Digicall Assist as their roadside assistance provider as they grow their car insurance customer base in Australia. Huddle is underwritten by Digicall...
Digicall Assist Innovates Recruitment Process With First Assessment Centre
Recently Digicall Assist ran an “Assessment centre”, trialling a new way of recruiting staff for our contact centre. The assessment centre was held on Saturday 3rd March, 10am at...
When Roadside Assistance Plays A Critical Role
Recently the Digicall Assist contact centre and roadside assistance teams played a critical role in achieving a positive outcome during a distressing and potentially very dangerous situation. In February...
Meet The Team – Tim Cantello, Digicall Assist, Service Provider Manager
Meet Tim Cantello, our long-serving, bearded manager of our large and growing network of mechanics who provide roadside across Australia. How long have you been working at Digicall Assist?...
Digicall Assist To Attend The World’s Leading Auto Industry Event
Digicall Assist prides itself in leading the industry when it comes to providing efficient and innovative roadside assistance and customer service. As a key roadside assistance and customer service...