Being a world-class roadside assistance provider goes far beyond simply having solid motor vehicle expertise. Customer service, adaptability and safety compliance are other essential attributes. The providers – such...
When a motorist finds themselves in a breakdown situation, our innovative technology and operations allow us to take swift action and get them on their way again. But it’s...
Roadside assistance is an increasingly sophisticated tech operation. At the heart of assistance are our people, who are critical in providing an exceptional customer experience. Yet alongside them, every...
When your mission is to deliver the very highest level of service and care to your clients and their customers, having world-class agents is fundamental. At Digicall Assist, when...
Whether it’s a breakdown or a busted tyre, every person needing roadside assistance gets prioritised help. However, when a passenger’s health or safety is at risk – such as...
Digicall Assist is delighted to announce the launch of the world’s first multi-lingual roadside assistance self-help app. The easy-to-use app delivers not just a better customer experience, but also...
While a breakdown may seem catastrophic at the time, it’s often a simple issue for a roadside assistance provider to resolve. Most breakdowns happen within 10km of a service...
On Thursday 20 June, I will spend the longest and coldest night of the year sleeping on the concrete at White Bay Cruise Terminal in Sydney as part of...
Breaking down in your car can be stressful. The good news is, by keeping calm and following this simple 3-step guide, you can get back on the road in...
Car breakdowns seem to have a knack of happening when we least expect it — and usually when we have something really important to do! Some simple proactive steps...