Friday night Trivia to keep the WFH blues at bay
It’s nearly two months into the Sydney lockdown and we’re staring down the barrel of at least another month before our 50-strong contact centre team can return to the...
Free Australia-wide roadside assistance for healthcare and frontline workers
Once again Digicall Assist is delighted to provide free Australia-wide roadside assistance to frontline healthcare and emergency workers for the remainder of this year, as part of our long-term...
Woolworths Insurance picks Digicall Assist as its roadside assistance partner
Woolworths Insurance has selected Digicall Assist as its roadside assistance partner, in a multi-year agreement announced today. Digicall Assist will provide end-to-end case management and roadside assistance services to...
Award-winning roadside assist innovation
Digicall Assist’s digital roadside assist technology has been recognised as a finalist in three prestigious awards that celebrate customer experience excellence. Dubbed ‘InQ-IQ’, our innovative roadside intelligence solution delivers...
Digicall Assist expands leadership team to support exponential growth
Digicall Assist has appointed Duncan Hardie as Chief Operating Officer, a newly created role that expands Digicall Assist’s leadership team at a time of exponential growth for the business....
COVID-19: Roadside assistance when it’s not business as usual
The COVID-19 pandemic continues to impact many aspects of business and life across Australia. In response, Digicall Assist has adjusted how we provide services to our customers. What hasn’t...
4 essential steps for a safe road trip
Planning a road trip these upcoming holidays? You’re not alone. With international holidays still off the agenda and state borders largely open, Australians are gearing up to get back...
Back out into the cold
I’m doing it again! Each year I participate in the Vinnies CEO Sleepout® – an annual event to raise money for people experiencing homelessness or at risk of finding...
Announcing the Finalists and Winners of the 2020 Provider Excellence Awards
Digicall Assist’s recent Provider Excellence Awards Virtual Event revealed the finalists and winners of the 2020 Awards. It was a fantastic opportunity to recognise our most outstanding roadside assistance...
2020 – a year of roadside volatility and adaptation
2020 was a year like no other for the roadside assistance industry. As COVID-19 hit, Digicall Assist responded rapidly to adjust to keep Australians safe and moving. Here we...